Remote Bilingual Customer Service Rep (English/Spanish)

Advantage-Telemessaging,-Inc.-; West Reading (Berks County); Remote; USD 21,000 - 23,000; Full time

Benefits offered by this job

Company-provided equipment

Medical, dental, and vision insurance

Telemedicine benefits

Flexible Spending Accounts Section 125

401(k)

Paid Time Off

Supportive remote team environment

Job summary

Advantage TeleMessaging, Inc. is seeking a remote, bilingual customer service specialist fluent in English and Spanish. This full-time role supports U.S.

and Canadian clients, with a 2nd shift schedule and weekends as needed. You will answer calls, relay messages, and help customers warmly while using company systems. Working from home requires a quiet workspace, wired internet, and reliability; base pay starts at $15/hour with a $2 attendance bonus after 90 days, up to $17/hour, and weekly

Qualifications

• Fluent in both English and Spanish
• Strong customer service skills
• Clear and professional communication
• Good spelling and typing abilities
• Dependable and punctual
• Able to multitask while handling calls
• Comfortable working from home with a quiet workspace and wired internet

Responsibilities

• Professionally answer incoming calls for a variety of businesses
• Take accurate messages and relay information clearly
• Assist callers with empathy and professionalism
• Enter information into company systems while speaking with callers
• Communicate effectively with team members and supervisors
• Help create a positive experience for every caller

Skills

Bilingual English/Spanish

Customer service

Clear communication

Typing

Punctuality

Team player

Multitasking

Job description

Advantage TeleMessaging, Inc. is seeking a remote, bilingual customer service specialist fluent in English and Spanish. This full-time role supports U.S.

and Canadian clients, with a 2nd shift schedule and weekends as needed. You will answer calls, relay messages, and help customers warmly while using company systems. Working from home requires a quiet workspace, wired internet, and reliability; base pay starts at $15/hour with a $2 attendance bonus after 90 days, up to $17/hour, and weekly