Remote Bilingual Customer Support (Spanish/English)

AAA Auto Club Enterprises; Coppell (TX); Remote; USD 50,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits

Growth opportunities

Remote training

Paid training

Job summary

AAA Auto Club Enterprises in Texas is hiring full-time Customer Service Representatives fluent in English and Spanish for our Insurance Call Center. You will answer inbound calls, assist members with questions about memberships, and deliver proactive solutions in a fast-paced, member-focused environment.

The role starts with 100% virtual training for four months and then a remote work schedule. Strong communication, multitasking, and ability to navigate multiple systems are essential; a high

Qualifications

• Bilingual in English and Spanish required.
• Strong customer service and communication skills.
• Ability to multitask and work across multiple systems.

Responsibilities

• Answer inbound calls and assist members with questions about AAA memberships.
• Deliver personalized, proactive solutions and recommend products/services.
• Engage with members with a friendly, problem-solving mindset; work without a script.

Skills

Bilingual English/Spanish

Customer service

Communication

Multitasking

Education

High school diploma or GED

Job description

AAA Auto Club Enterprises in Texas is hiring full-time Customer Service Representatives fluent in English and Spanish for our Insurance Call Center. You will answer inbound calls, assist members with questions about memberships, and deliver proactive solutions in a fast-paced, member-focused environment.

The role starts with 100% virtual training for four months and then a remote work schedule. Strong communication, multitasking, and ability to navigate multiple systems are essential; a high