Remote Bilingual Collections Specialist (Spanish)

Advance America, Cash Advance Centers, Inc.; Greenville (SC); Remoto; USD 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive wages

401(k) matching

Company holidays

Tuition reimbursement

Business casual

Rewards & recognition

Employee assistance program

Greenville office perks

Descrizione del lavoro

Purpose Financial, Inc. is hiring a Bi-Lingual (Spanish) Collections Agent to work remotely. The role focuses on contacting distressed customers, negotiating payment plans, and coordinating between creditors and borrowers to recover overdue loans.

The position requires a minimum of one year in call center or customer service and three years in collections, with Spanish fluency essential. Benefits include competitive wages, 401(k) with company match, holidays, tuition reimbursement, and a

Competenze

• Bilingual Spanish required for effective customer contact and collections.
• Excellent written and verbal communications in English and Spanish.

Mansioni

• Contact and negotiate with customers to collect overdue payments.
• Serve as liaison between creditors and customers to manage accounts.
• Follow approved guidelines to negotiate payment plans and build rapport.
• Handle inbound and outbound calls to collect debt while maintaining professionalism.

Conoscenze

Bilingual Spanish

Communication skills

Negotiation

Critical thinking

Formazione

High School Diploma or GED

Descrizione del lavoro

Purpose Financial, Inc. is hiring a Bi-Lingual (Spanish) Collections Agent to work remotely. The role focuses on contacting distressed customers, negotiating payment plans, and coordinating between creditors and borrowers to recover overdue loans.

The position requires a minimum of one year in call center or customer service and three years in collections, with Spanish fluency essential. Benefits include competitive wages, 401(k) with company match, holidays, tuition reimbursement, and a