Remote Bilingual Client Experience Specialist (English/Spanish)

AnywhereWorks Ltd.; Ohio; Remote; USD 22.000 - 28.000; Vollzeit

Zusammenfassung

AnywhereWorks is hiring bilingual Client Experience Associates to answer inbound calls from home. You’ll capture leads, take orders, schedule appointments, and message clients, with a range of call types trained on.

Expect a 40-hour week mostly between 5:00 am and 8:00 pm PT, with at least 8 hours on Fridays and Saturdays for 8–12 weeks after training. You choose shifts by performance tier; attendance tracked by a points system.

Qualifikationen

• Excellent verbal and written communication in English & Spanish.
• Warm, upbeat tone and genuine helpful attitude.
• Good listener who stays calm under pressure.
• Dependable with reliable attendance.
• Strong computer skills and 30 WPM typing.
• Growth mindset and eagerness to learn new call types and tools.

Aufgaben

• Answer inbound calls from home for client businesses.
• Capture leads, take orders, schedule appointments, and send messages.
• Handle call types: standard answering, Active Response, live chat, relay calls, and legal intake.
• Learn and perform each taught process; maintain pace and quality.

Kenntnisse

Bilingual EN/ES

Excellent communication

Good listener

Dependable

Typing 30 WPM

Growth mindset

Jobbeschreibung

AnywhereWorks is hiring bilingual Client Experience Associates to answer inbound calls from home. You’ll capture leads, take orders, schedule appointments, and message clients, with a range of call types trained on.

Expect a 40-hour week mostly between 5:00 am and 8:00 pm PT, with at least 8 hours on Fridays and Saturdays for 8–12 weeks after training. You choose shifts by performance tier; attendance tracked by a points system.