Bilingual Client Experience Specialist — Remote

AnywhereWorks Ltd.

Florida

Remote

USD 19,000 - 25,000

Full time

6 days ago
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Benefits offered by this job

Medical
Dental
Vision
EAP
PTO

Job summary

AnywhereWorks Ltd. is seeking a bilingual Client Experience Associate to answer inbound calls from home, capture leads, take orders, and schedule appointments. You will handle various call types and be trained on new tools, with a focus on quality and accuracy.

The role offers 40 hours per week, mostly between 5:00 am and 8:00 pm Pacific Time, with a guaranteed Friday/Saturday shift early in training and ongoing learning opportunities.

Qualifications

  • Excellent verbal and written communication in both English & Spanish (fluent in both languages).
  • Warm, upbeat tone and genuine interest in helping people.
  • Good listener, calm and efficient under pressure.
  • Dependable: shows up for every scheduled shift, on time.
  • Strong computer skills and typing ≥30 WPM.

Responsibilities

  • Answer inbound calls from home for clients' businesses and manage leads, orders, and appointments.
  • Handle a range of call types including live chat and outbound outreach after training.
  • Maintain high quality, accuracy, and speed in daily call handling and after‑call work.

Skills

Bilingual English/Spanish
Clear communication
Active listening
Dependability
Typing 30 WPM+

Job description

AnywhereWorks Ltd. is seeking a bilingual Client Experience Associate to answer inbound calls from home, capture leads, take orders, and schedule appointments. You will handle various call types and be trained on new tools, with a focus on quality and accuracy.

The role offers 40 hours per week, mostly between 5:00 am and 8:00 pm Pacific Time, with a guaranteed Friday/Saturday shift early in training and ongoing learning opportunities.

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