Remote Bilingual Client Experience Associate

AnywhereWorks Ltd.; South Carolina; À distance; USD 18 000 - 26 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

EAP

PTO

401(k) with matching

Résumé du poste

AnywhereWorks seeks a bilingual Client Experience Associate to handle inbound calls, messages, and scheduling from a home office. You will capture leads, take orders, and support clients across diverse call types. A strong, friendly demeanor and reliable attendance are essential for success.

The role trains you on new call types and tools, with a 40-hour work week and a flexible shift system. A BYOD policy and a focus on inclusive employment guide the company culture.

Qualifications

• Fluent in English and Spanish (written and spoken).
• Strong verbal and written communication skills.
• Willingness to learn and adapt to new call types and tools.

Responsabilités

• Answer inbound calls from home and assist clients.
• Capture leads, take orders, schedule appointments, and send messages.
• Handle multiple call types including outbound calls, live chat, and intake calls.
• Maintain quality and accuracy; meet performance metrics and attendance rules.

Connaissances

Verbal communication

Written communication

Bilingual (English/Spanish)

Customer-first attitude

Active listening

Typing speed 30 WPM

Dependability

Computer skills

Growth mindset

Outils

CRM software

Live chat tools

Description du poste

AnywhereWorks seeks a bilingual Client Experience Associate to handle inbound calls, messages, and scheduling from a home office. You will capture leads, take orders, and support clients across diverse call types. A strong, friendly demeanor and reliable attendance are essential for success.

The role trains you on new call types and tools, with a 40-hour work week and a flexible shift system. A BYOD policy and a focus on inclusive employment guide the company culture.