Remote Bilingual Case Manager - Personal Injury (EN/ES)

Highland Legal Group, PC; Los Angeles (CA); Remote; USD 55,000 - 75,000; Full time

Job summary

Highland Legal Group, PC is a Santa Monica-based personal injury law firm seeking a dedicated Bilingual Case Manager to support attorneys remotely in US Pacific hours. You will handle PI files from intake to settlement, communicating with clients in English and Spanish and coordinating with medical providers and insurers.

The role emphasizes meticulous documentation, timely updates, and strong ethics in handling confidential information, with a focus on client-centered service across multiple

Qualifications

• 2+ years of personal injury case management experience.
• Fluent in English and Spanish, written and spoken.
• Strong client service with professional and empathetic communication.
• Experience with case management systems; Filevine is a plus.
• Excellent organization and time management; works independently.
• Discretion with confidential information and professional ethics.
• Reliable internet connection and quiet workspace.
• Availability Monday–Friday, 8 AM–5 PM Pacific Time.

Responsibilities

• Manage personal injury files from intake through settlement.
• Gather case information, organize documentation, and maintain records.
• Communicate with clients in English and Spanish and provide case updates.
• Coordinate with medical providers, insurance adjusters, and third parties.
• Prepare demand packages and monitor deadlines.
• Collaborate with the legal team to advance cases efficiently.

Skills

Bilingual English/Spanish

Client communication

Time management

Tools

Case management software (Filevine)

Job description

Highland Legal Group, PC is a Santa Monica-based personal injury law firm seeking a dedicated Bilingual Case Manager to support attorneys remotely in US Pacific hours. You will handle PI files from intake to settlement, communicating with clients in English and Spanish and coordinating with medical providers and insurers.

The role emphasizes meticulous documentation, timely updates, and strong ethics in handling confidential information, with a focus on client-centered service across multiple