Remote Bilingual Personal Injury Case Manager

Job Duck; United States; Remote; USD 14,000 - 15,000; Full time

Job summary

Job Duck, LLC is seeking an experienced bilingual Personal Injury Case Manager to oversee a high volume of PI cases from intake to settlement. You will guide clients through the process, manage calls, coordinate case activity, support negotiations, and help prepare demands and settlements, with a focus on organized case management and timely follow-ups.

The role requires direct PI case management experience, strong English skills, and bilingual ability (English/Spanish).

Qualifications

• Direct personal injury case management experience is required.
• Availability to work 8:00 AM–5:00 PM Pacific Time, Monday–Friday.
• California personal injury experience is strongly preferred.
• Personal injury intake experience is required.
• Strong spoken and written English skills; bilingual in English and Spanish required.
• Ability to independently manage a caseload of 60+ active cases.
• Experience using Filevine, Zoom Phone, Google Workspace, and Microsoft 365.

Responsibilities

• Manage personal injury cases from intake through settlement.
• Complete personal injury intake activities and collect accurate case information.
• Maintain regular communication with clients regarding case progress and next steps.
• Support case negotiations and communicate with relevant parties as needed.
• Maintain ownership of a caseload of 60+ active cases.
• Prepare and coordinate demand related documentation.
• Maintain case notes and records in Filevine.
• Handle inbound/outbound calls and communicate professionally with clients.
• Assist with settlement activities and ensure required information is documented.
• Prioritize urgent matters while handling a high call volume.

Skills

Bilingual proficiency

Tools

Filevine

Zoom Phone

Google Workspace

Microsoft 365

Job description

Job Duck, LLC is seeking an experienced bilingual Personal Injury Case Manager to oversee a high volume of PI cases from intake to settlement. You will guide clients through the process, manage calls, coordinate case activity, support negotiations, and help prepare demands and settlements, with a focus on organized case management and timely follow-ups.

The role requires direct PI case management experience, strong English skills, and bilingual ability (English/Spanish).