Remote Bilingual Call Center Rep (Spanish/English)

Ascensus; Tampa (FL); On-site; USD 23,419 - 28,929; Full time

Job summary

Ascensus is seeking a Call Center Representative to join our team remotely. The role involves providing high-quality customer service for various account-based employee benefit plans and requires bilingual skills in English and Spanish. Applicants should have a high school diploma and preferred experience in customer service or call centers.

The position offers an hourly rate of $19 and includes essential responsibilities such as processing requests and inquiries via phone, email, or chat. The ideal candidate will thrive in a flexible, client-focused environment.

Qualifications

• 1+ years of call center or customer service experience preferred.
• Excellent communication skills required.
• Ability to handle confidential data.

Responsibilities

• Process account-based employee benefit plans.
• Provide excellent customer service through phone, email, and chat.
• Respond to inquiries in a timely manner.

Skills

Bilingual in English and Spanish

Customer service experience

Computer proficiency

Excellent listening and verbal skills

Detail oriented

Education

High school diploma or GED

Tools

Microsoft Office

Excel

Job description

Ascensus is seeking a Call Center Representative to join our team remotely. The role involves providing high-quality customer service for various account-based employee benefit plans and requires bilingual skills in English and Spanish. Applicants should have a high school diploma and preferred experience in customer service or call centers.

The position offers an hourly rate of $19 and includes essential responsibilities such as processing requests and inquiries via phone, email, or chat. The ideal candidate will thrive in a flexible, client-focused environment.