Remote Bilingual BDC Specialist — Auto Sales Appointments

Kognitive Sales Solutions; United States; Remote; USD 55,104,000 - 63,370,000; Full time

Benefits offered by this job

Fully Remote

Performance-based incentives

Job summary

Kognitiv e Sales Solutions is hiring a sales-focused BDC Representative to manage a high-volume mix of inbound and outbound leads for Optimy.ai, a division of Kognitive Tech Inc. You’ll leverage AI nurture plus human selling to book appointments for Sales and Service, delivering strong customer experiences.

Work is fully remote in the United States. Requirements include 1–2 years in business development or inside sales, CRM proficiency, and excellent communication with a proven

Qualifications

• 1–2 years of experience in business development, inside sales, or call center roles; automotive experience is a plus.
• Comfortable working with AI-driven communication tools.
• Proficiency with automotive CRM platforms (e.g., VinSolutions, eLead, DealerSocket).
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to multitask effectively.
• Proven ability to meet or exceed appointment-setting and performance metrics.

Responsibilities

• Manage high-volume inbound and outbound communication across calls, texts, emails, and chat for Sales and Service.
• Monitor and engage leads through the Optimy.ai platform, handling objections to secure appointments.
• Qualify customer needs and convert leads into booked appointments while maintaining a strong customer experience.
• Maintain consistent follow-up with unsold leads, no-shows, and service opportunities to drive conversion.
• Accurately track all customer interactions and lead progression within the CRM system.
• Execute workflows and scripts aligned with performance standards to ensure consistent conversion and appointment rates.
• Meet or exceed KPIs including appointment setting, show rate, and overall lead conversion.

Skills

Business development

Inside sales

Call center

CRM platforms

AI tools

Communication

Multitasking

Performance metrics

Tools

VinSolutions

eLead

DealerSocket

Job description

Kognitiv e Sales Solutions is hiring a sales-focused BDC Representative to manage a high-volume mix of inbound and outbound leads for Optimy.ai, a division of Kognitive Tech Inc. You’ll leverage AI nurture plus human selling to book appointments for Sales and Service, delivering strong customer experiences.

Work is fully remote in the United States. Requirements include 1–2 years in business development or inside sales, CRM proficiency, and excellent communication with a proven