Remote Bilingual Auto Claims Adjuster (FR/EN)

Bilingual Source; United States; Remote; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and drug coverage

Health Spending Account

3 weeks vacation

Education and licensing support

Home office equipment

Flexible remote-first

Job summary

Bilingual Source is seeking a seasoned Bilingual Automobile Claims Adjuster to manage full lifecycle claims from intake to settlement. This remote-first role supports a national claims team with guidance from experienced technical specialists and leaders.

You will investigate coverage, liability and damages, gather facts from insureds and witnesses, coordinate with vendors, and maintain accurate files while delivering outstanding service. Licences and CPC or willingness to begin are required.

Qualifications

• Fully bilingual in French and English (written and verbal).
• Minimum 2 years of experience handling automobile claims end-to-end.
• Experience managing a full-cycle claims caseload in a structured environment.
• Strong understanding of automobile insurance policies and claims handling.
• Chartered Insurance Professional designation, or willingness to begin the designation upon hire.
• Provincial Adjuster's Licence, or ability to obtain one.

Responsibilities

• Manage a full caseload of automobile claims from first notice through final settlement.
• Investigate coverage, liability, and damages.
• Gather information from insureds, witnesses, police, and third parties.
• Coordinate with external vendors and service providers.
• Identify subrogation opportunities.
• Maintain accurate reserves and complete electronic claim files.
• Issue payments to policyholders and vendors.
• Prepare coverage and claim correspondence.
• Ensure compliance with regulations and internal standards.
• Collaborate with leadership to achieve customer outcomes.

Skills

Bilingual French & English

Automobile claims experience

Excellent communication

Remote work capability

Microsoft Office

Education

Chartered Insurance Professional designation

Provincial Adjuster's Licence

Tools

Microsoft Office

Job description

Bilingual Source is seeking a seasoned Bilingual Automobile Claims Adjuster to manage full lifecycle claims from intake to settlement. This remote-first role supports a national claims team with guidance from experienced technical specialists and leaders.

You will investigate coverage, liability and damages, gather facts from insureds and witnesses, coordinate with vendors, and maintain accurate files while delivering outstanding service. Licences and CPC or willingness to begin are required.