Remote Bilingual Auto Claims Adjuster (EN/ES)

501 CSAA Insurance Services, Inc.; Nevada; Hybrid; USD 35,000 - 46,000; Full time

Benefits offered by this job

Annual bonus eligibility

401(k) with company match

Remote-first culture

Job summary

CSAA Insurance Group is actively hiring a Bilingual Auto Claims Adjuster - Remote. The role handles non-injury auto claims, explains policy coverages, conducts liability investigations, and communicates clearly with members while working from home across the United States (except some states).

Training is provided in a virtual, Monday–Friday schedule. Expect to work in a dynamic, customer-focused team with opportunities to grow, flexible shifts, and a remote-first culture.

Qualifications

• High School Diploma or GED or 2 years in a remote customer-facing environment.
• Bilingual in English and Spanish, able to explain insurance terminology in both languages.
• Experience in a virtual, remote work setting and comfort with online tools.

Responsibilities

• Investigate, evaluate and settle non-injury auto claims.
• Explain coverage and liability decisions to customers.
• Coordinate with repair facilities, rental and towing as needed and maintain timely status updates.

Skills

Customer Service

Bilingual English/Spanish

Education

High School Diploma/GED

Job description

CSAA Insurance Group is actively hiring a Bilingual Auto Claims Adjuster - Remote. The role handles non-injury auto claims, explains policy coverages, conducts liability investigations, and communicates clearly with members while working from home across the United States (except some states).

Training is provided in a virtual, Monday–Friday schedule. Expect to work in a dynamic, customer-focused team with opportunities to grow, flexible shifts, and a remote-first culture.