Remote Commercial Auto Claims Adjuster - Bilingual

501 CSAA Insurance Services, Inc.; Nevada; Hybrid; USD 35,000 - 46,000; Full time

Job summary

Mobilitas, created by CSAA Insurance Group, is seeking a Commercial Auto Claims Adjuster for a remote role based in the United States. The position handles routine to moderately complex auto claims, with licensing in multiple states and a remote-work setup.

Ideal candidates have a high school diploma (or GED), 1 year of customer service experience, and are licensed or will obtain a license within 90 days. Bilingual skills are a plus, with training and flexible shifts across time zones.

Qualifications

• High School Diploma or GED or 1 year of virtual customer service experience.
• Must hold an Adjuster license for all applicable states or obtain within 90 days of training.
• Basic math and moderate computer skills to use various software applications.
• Must meet work-from-home requirements including reliable internet and dedicated workspace.
• Ability to type at least 30 words per minute.

Responsibilities

• Open, investigate, evaluate and settle routine non-injury Commercial and Specialty claims from start to finish.
• Contact insureds, claimants and other parties to confirm loss details and coverage.
• Explain claims process, next steps and outcomes to involved parties.
• Coordinate and lead all aspects of the claims process and keep customers informed.
• Negotiate estimating damages and supplements; validate reparability and monitor repairs.
• Arrange towing, storage and rental vehicles as needed; manage subrogation and total loss duties.

Skills

Customer service

Typing 30 wpm

Basic math

Communication

Remote work

Education

High School Diploma/GED

Bachelor’s degree

Job description

Mobilitas, created by CSAA Insurance Group, is seeking a Commercial Auto Claims Adjuster for a remote role based in the United States. The position handles routine to moderately complex auto claims, with licensing in multiple states and a remote-work setup.

Ideal candidates have a high school diploma (or GED), 1 year of customer service experience, and are licensed or will obtain a license within 90 days. Bilingual skills are a plus, with training and flexible shifts across time zones.