Remote Benefits Support Specialist

Conduent; Yorktown (VA); Remote; USD 33,000 - 41,000; Full time

Benefits offered by this job

Paid Training

Career Growth Opportunities

Full Benefit Options

Great Work Environment

Job summary

Conduent is hiring a Benefits Call Center Representative in Virginia (Remote for VA residents). The role handles inbound calls to assist participants with medical, dental, vision, and other employer-sponsored benefits.

You will research benefits, review eligibility, and explain coverage options while maintaining accurate documentation and strong customer service. The position offers paid training, career growth opportunities, and full benefit options.

Qualifications

• Strong organizational skills are required.
• Excellent time management skills are expected.
• Must have strong customer service mindset and clear, professional communication.

Responsibilities

• Handle a steady volume of inbound calls and provide guidance on benefits.
• Research benefits, review eligibility, and explain coverage options to participants.
• Communicate clearly and help participants understand available resources and options.
• Navigate multiple systems to assist clients and employees.

Skills

Strong organization skills

Excellent time management

Customer service mindset

Clear professional communication

Education

High School Diploma or equivalent

Job description

Conduent is hiring a Benefits Call Center Representative in Virginia (Remote for VA residents). The role handles inbound calls to assist participants with medical, dental, vision, and other employer-sponsored benefits.

You will research benefits, review eligibility, and explain coverage options while maintaining accurate documentation and strong customer service. The position offers paid training, career growth opportunities, and full benefit options.