Remote Benefits Support Specialist

Conduent; Virginia; Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Training

Career Growth Opportunities

Full Benefit Options

Great Work Environment

Impact on travel experience

Job summary

Conduent is hiring a Benefits Call Center Representative for remote work available to Virginia residents. The role focuses on guiding participants through employer-provided benefits and answering questions about medical, dental, vision, and other programs.

You will research eligibility and explain coverage options while maintaining strong customer service and accuracy. The position offers paid training, opportunities for career growth, full benefit options, and a positive work environment.

Qualifications

• Must be 18 years or older.
• High School Diploma or equivalent.
• Pass a criminal background check.

Responsibilities

• Handle a steady volume of inbound calls and identify participant needs.
• Provide clear, accurate information on medical, dental, vision, and other benefits.
• Research benefits and eligibility using multiple systems to explain coverage options.

Skills

Organizational skills

Time management

Customer service mindset

Clear, professional communication

Ability to follow instructions

Education

High School Diploma or equivalent

Job description

Conduent is hiring a Benefits Call Center Representative for remote work available to Virginia residents. The role focuses on guiding participants through employer-provided benefits and answering questions about medical, dental, vision, and other programs.

You will research eligibility and explain coverage options while maintaining strong customer service and accuracy. The position offers paid training, opportunities for career growth, full benefit options, and a positive work environment.