Remote Benefits Representative (Work From Home) Globe Life:Olusegun Organization

Globe Life American Income Division; San Antonio (TX); Remote; USD 35,000 - 65,000; Full time

Job summary

A forward-thinking company is looking for a Remote Benefits Representative to enhance its client base through effective communication and relationship-building. This role involves educating clients about various insurance policies, providing exceptional customer service, and conducting virtual consultations to ensure clients understand their options. Ideal candidates will possess strong sales skills, be bilingual in French and Spanish, and have a passion for helping others. Join a dynamic team that values client satisfaction and offers a fully remote work environment, allowing you to thrive in your career while making a difference.

Qualifications

• Previous experience in insurance or customer service is a plus.
• Strong negotiation and communication skills are essential.

Responsibilities

• Educating clients on insurance benefits and policies.
• Assisting policyholders with claims and updates.
• Conducting virtual meetings for benefit selections.

Skills

Customer Service

Sales Skills

Bilingual Communication

Negotiation Skills

Multitasking

Education

Experience in Insurance

Experience in Customer Service

Job description

We are seeking a Remote Benefits Representative to join our team!

You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via Zoom. This position is fully remote!

Note: Bilingual candidates in French and Spanish are preferred to better serve our diverse client base.

Responsibilities:

1. Educating Clients: Explaining insurance benefits and policies to clients, ensuring they understand their coverage options.
2. Customer Service: Assisting policyholders with claims, policy updates, and questions about their benefits.
3. Sales & Enrollment: Meeting with potential clients, assessing their needs, and enrolling them in suitable insurance plans.
4. Building Relationships: Developing and maintaining client relationships for long-term satisfaction and retention.
5. Lead Management: Working with company-provided leads to set appointments and present benefit options.
6. Remote Consultations: Conducting virtual meetings to assist clients with benefit selections.
7. Compliance & Documentation: Ensuring all paperwork and interactions adhere to company and industry regulations.

Qualifications:

• Previous experience in insurance, customer service, or related HR fields is a plus.
• Ability to build rapport with clients.
• Strong negotiation skills.
• Excellent written and verbal communication skills.
• Ability to prioritize and multitask.