Remote Benefits Representative (Work From Home) Globe Life:Olusegun Organization

Globe Life American Income Division; Tampa (FL); Remote; USD 40,000 - 60,000; Full time

Job summary

An established industry player is looking for a Remote Benefits Representative to enhance their team. This exciting role involves educating clients about insurance policies, providing exceptional customer service, and conducting virtual consultations to ensure clients make informed decisions. The ideal candidate will possess strong communication and negotiation skills, with a knack for building lasting relationships. Join a forward-thinking company that values client satisfaction and offers a fully remote work environment, allowing you to thrive while making a positive impact in the insurance sector.

Qualifications

• Experience in insurance or customer service is beneficial.
• Strong communication and negotiation skills are essential.

Responsibilities

• Educating clients on insurance benefits and policies.
• Assisting policyholders with claims and policy updates.
• Conducting virtual meetings to assist clients.

Skills

Customer Service

Sales Skills

Negotiation Skills

Communication Skills

Multitasking

Job description

We are seeking a Remote Benefits Representative to join our team! You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via Zoom. This position is fully remote!

Responsibilities:

1. Educating Clients: Explaining insurance benefits and policies to clients, ensuring they understand their coverage options.
2. Customer Service: Assisting policyholders with claims, policy updates, and questions about their benefits.
3. Sales & Enrollment: Meeting with potential clients, assessing their needs, and enrolling them in suitable insurance plans.
4. Building Relationships: Developing and maintaining relationships with clients for long-term satisfaction and retention.
5. Lead Management: Working with company-provided leads to set appointments and present benefit options.
6. Remote Consultations: Conducting virtual meetings to assist clients with benefit selections.
7. Compliance & Documentation: Ensuring paperwork and interactions follow regulations.

Qualifications:

• Previous experience in insurance, customer service, or related HR fields is a plus.
• Ability to build rapport with clients.
• Strong negotiation skills.
• Excellent written and verbal communication skills.
• Ability to prioritize and multitask.