Remote Benefits Representative (Work From Home) Globe Life:Olusegun Organization

Globe Life American Income Division; Columbus (GA); Remote; USD 35,000 - 60,000; Full time

Job summary

An established industry player is seeking a Remote Benefits Representative to enhance their client base by providing various insurance policies through virtual consultations. This fully remote role emphasizes customer service, sales, and relationship building, catering to a diverse clientele. Ideal candidates will possess strong communication and negotiation skills, with a preference for bilingual individuals fluent in French and Spanish. Join a dynamic team dedicated to client satisfaction and growth in the insurance market.

Qualifications

• Experience in insurance or customer service is a plus.
• Ability to build rapport and negotiate with clients.

Responsibilities

• Educating clients on insurance benefits and policies.
• Assisting policyholders with claims and policy updates.
• Conducting virtual meetings to assist clients.

Skills

Sales Skills

Customer Service

Negotiation Skills

Bilingual (French and Spanish)

Communication Skills

Education

Experience in Insurance

Experience in Customer Service

Job description

We are seeking a Remote Benefits Representative to join our team! You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via Zoom. This position is fully remote!

Bilingual candidates in French and Spanish are preferred to better serve our diverse client base.

Responsibilities:

1. Educating Clients: Explaining insurance benefits and policies to clients, ensuring they understand their coverage options.
2. Customer Service: Assisting policyholders with claims, policy updates, and questions about their benefits.
3. Sales & Enrollment: Meeting with potential clients, assessing their needs, and enrolling them in suitable insurance plans.
4. Building Relationships: Developing and maintaining relationships with clients to ensure long-term satisfaction and retention.
5. Lead Management: Working with company-provided leads to set appointments and present benefit options.
6. Remote Consultations: Conducting virtual meetings to assist clients with their benefit selections.
7. Compliance & Documentation: Ensuring all paperwork and client interactions follow company and industry regulations.

Qualifications:

• Previous experience in insurance, customer service, or related HR fields is a plus.
• Ability to build rapport with clients.
• Strong negotiation skills.
• Excellent written and verbal communication skills.
• Ability to prioritize and multitask.