Remote Benefits Representative (Work From Home) Globe Life:Olusegun Organization

Globe Life American Income Division; Austin (TX); Remote; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Remote Benefits Representative, where you will play a crucial role in expanding the client base by providing tailored insurance solutions. This fully remote position allows you to connect with clients through virtual consultations, ensuring they understand their coverage options. Ideal candidates will possess strong communication and negotiation skills, along with a passion for customer service. If you are bilingual in French or Spanish, you will have the opportunity to serve a diverse clientele, making a significant impact on their financial security. Embrace this exciting opportunity to grow both personally and professionally in a supportive environment.

Qualifications

• Experience in insurance or customer service is a plus.
• Strong negotiation and communication skills are essential.

Responsibilities

• Educating clients on insurance benefits and policies.
• Assisting policyholders with claims and policy updates.
• Conducting virtual meetings for benefit selections.

Skills

Customer Service

Negotiation Skills

Communication Skills

Multitasking

Education

Experience in Insurance

Experience in Customer Service

Job description

We are seeking a Remote Benefits Representative to join our team! You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via zoom. This position is fully remote!

Bilingual: French and Spanish speakers to better serve our diverse client base.

Responsibilities:

1. Educating Clients: Explaining insurance benefits and policies to clients, ensuring they understand their coverage options.
2. Customer Service: Assisting policyholders with claims, policy updates, and any questions about their benefits.
3. Sales & Enrollment: Meeting with potential clients, assessing their needs, and enrolling them in suitable insurance plans.
4. Building Relationships: Developing and maintaining relationships with clients to ensure long-term satisfaction and retention.
5. Lead Management: Working with company-provided leads to set up appointments and present benefit options.
6. Remote Consultations: Conducting virtual meetings to assist clients with their benefit selections.
7. Compliance & Documentation: Ensuring all paperwork and client interactions follow company and industry regulations.

Qualifications:

• Previous experience in insurance, customer service, or related HR fields is a plus.
• Ability to build rapport with clients.
• Strong negotiation skills.
• Excellent written and verbal communication skills.
• Ability to prioritize and multitask.