Remote Benefits Representative (Work From Home) Globe Life:Olusegun Organization

Globe Life American Income Division; Jacksonville (FL); Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is looking for a dedicated Remote Benefits Representative to enhance their client base through virtual consultations. This fully remote role involves educating clients on insurance policies, providing exceptional customer service, and developing long-lasting relationships. Ideal candidates will possess strong communication and negotiation skills, as well as a bilingual advantage in French and Spanish. Join a dynamic team where your contributions will directly impact client satisfaction and retention in the insurance sector.

Qualifications

• Experience in insurance or customer service is a plus.
• Strong negotiation and communication skills are essential.

Responsibilities

• Educating clients about insurance benefits and policies.
• Assisting policyholders with claims and policy updates.
• Conducting virtual meetings to assist clients.

Skills

Bilingual in French

Bilingual in Spanish

Customer Service

Sales Skills

Negotiation Skills

Communication Skills

Education

Experience in Insurance

Experience in Customer Service

Job description

Job Title: Remote Benefits Representative

We are seeking a Remote Benefits Representative to join our team! You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via Zoom. This position is fully remote.

Preferred Qualifications: Bilingual in French and Spanish to better serve our diverse client base.

Responsibilities:

1. Educating Clients: Explaining insurance benefits and policies to clients, ensuring they understand their coverage options.
2. Customer Service: Assisting policyholders with claims, policy updates, and questions about their benefits.
3. Sales & Enrollment: Meeting with potential clients, assessing their needs, and enrolling them in suitable insurance plans.
4. Building Relationships: Developing and maintaining relationships with clients to ensure long-term satisfaction and retention.
5. Lead Management: Working with company-provided leads to set up appointments and present benefit options.
6. Remote Consultations: Conducting virtual meetings to assist clients with their benefit selections.
7. Compliance & Documentation: Ensuring all paperwork and client interactions follow company and industry regulations.

Qualifications:

• Previous experience in insurance, customer service, or related HR fields is a plus.
• Ability to build rapport with clients.
• Strong negotiation skills.
• Excellent written and verbal communication skills.
• Ability to prioritize and multitask.