Remote Benefits Representative (Work From Home) Globe Life:Olusegun Organization

Globe Life American Income Division; New Jersey; Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is looking for a dynamic Remote Benefits Representative to enhance its client relations through virtual consultations. In this fully remote role, you will educate clients about various insurance policies, assist them with claims, and ensure compliance with industry standards. Ideal candidates will possess strong communication and negotiation skills, and bilingual proficiency in French and Spanish is preferred to cater to a diverse clientele. Join a supportive team where your efforts will directly contribute to client satisfaction and business growth.

Qualifications

• Experience in insurance or customer service is a plus.
• Strong negotiation and communication skills are essential.

Responsibilities

• Educate clients on insurance benefits and policies.
• Assist policyholders with claims and policy updates.
• Conduct virtual meetings for benefit selections.

Skills

Customer Service

Sales

Negotiation

Bilingual (French/Spanish)

Communication

Education

Experience in Insurance

Experience in Customer Service

Job description

Job Title: Remote Benefits Representative

We are seeking a Remote Benefits Representative to join our team! You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via Zoom. This position is fully remote!

Bilingual candidates in French and Spanish are preferred to better serve our diverse client base.

Responsibilities:

1. Educate Clients: Explain insurance benefits and policies to clients, ensuring they understand their coverage options.
2. Customer Service: Assist policyholders with claims, policy updates, and questions about their benefits.
3. Sales & Enrollment: Meet with potential clients, assess their needs, and enroll them in suitable insurance plans.
4. Build Relationships: Develop and maintain relationships with clients to ensure long-term satisfaction and retention.
5. Lead Management: Work with company-provided leads to set up appointments and present benefit options.
6. Remote Consultations: Conduct virtual meetings to assist clients with benefit selections.
7. Compliance & Documentation: Ensure all paperwork and client interactions follow company and industry regulations.

Qualifications:

• Previous experience in insurance, customer service, or related HR fields is a plus.
• Ability to build rapport with clients.
• Strong negotiation skills.
• Excellent written and verbal communication skills.
• Ability to prioritize and multitask.