Remote Benefits Representative (Work From Home) Globe Life:Olusegun Organization

Globe Life American Income Division; Phoenix (AZ); Remote; USD 35,000 - 60,000; Full time

Job summary

An established industry player is looking for a Remote Benefits Representative to enhance their client base through effective communication and relationship-building. This role involves educating clients about insurance policies, providing top-notch customer service, and conducting virtual consultations. Ideal candidates will possess strong negotiation and communication skills, with a preference for bilingual individuals to cater to a diverse clientele. Join a dynamic team that values client satisfaction and compliance, while enjoying the flexibility of a fully remote position.

Qualifications

• Experience in insurance or customer service is a plus.
• Strong ability to build rapport with clients.

Responsibilities

• Educate clients on insurance benefits and policies.
• Assist policyholders with claims and questions.
• Conduct virtual meetings to assist clients.

Skills

Customer Service

Negotiation Skills

Communication Skills

Multitasking

Job description

We are seeking a Remote Benefits Representative to join our team! You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via Zoom. This position is fully remote!

Bilingual in French and Spanish is preferred to better serve our diverse client base.

Responsibilities:

1. Educate Clients: Explain insurance benefits and policies to clients, ensuring they understand their coverage options.
2. Customer Service: Assist policyholders with claims, policy updates, and questions about their benefits.
3. Sales & Enrollment: Meet with potential clients, assess their needs, and enroll them in suitable insurance plans.
4. Build Relationships: Develop and maintain relationships with clients to ensure long-term satisfaction and retention.
5. Lead Management: Work with company-provided leads to set appointments and present benefit options.
6. Remote Consultations: Conduct virtual meetings to assist clients with benefit selections.
7. Compliance & Documentation: Ensure all paperwork and interactions follow company and industry regulations.

Qualifications:

• Previous experience in insurance, customer service, or related HR fields is a plus.
• Ability to build rapport with clients.
• Strong negotiation skills.
• Excellent written and verbal communication skills.
• Ability to prioritize and multitask.