Remote Benefits Representative (Work From Home) Globe Life:Olusegun Organization

Globe Life American Income Division; Pittsburgh (Allegheny County); Remote; USD 35,000 - 65,000; Full time

Job summary

An innovative company is seeking a Remote Benefits Representative to expand its business by providing various insurance policies to clients via virtual consultations. This fully remote position requires excellent communication and customer service skills, with a preference for bilingual candidates in French and Spanish to cater to a diverse clientele. You'll engage with clients, educate them about their coverage options, and assist with claims and policy updates. Join a forward-thinking team where your contributions will help shape client relationships and drive satisfaction.

Qualifications

• Experience in insurance or customer service is preferred.
• Strong communication and negotiation skills are essential.

Responsibilities

• Educate clients about insurance benefits and policies.
• Assist policyholders with claims and policy updates.
• Conduct virtual meetings to help clients with benefit selections.

Skills

Customer Service

Sales Skills

Negotiation Skills

Communication Skills

Multitasking

Education

Experience in Insurance or Customer Service

Job description

We are seeking a Remote Benefits Representative to join our team!

You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via Zoom. This position is fully remote!

Bilingual candidates in French and Spanish are preferred to better serve our diverse client base.

Responsibilities:

1. Educating Clients: Explaining insurance benefits and policies to clients, ensuring they understand their coverage options.
2. Customer Service: Assisting policyholders with claims, policy updates, and questions about their benefits.
3. Sales & Enrollment: Meeting with potential clients, assessing their needs, and enrolling them in suitable insurance plans.
4. Building Relationships: Developing and maintaining relationships with clients for long-term satisfaction and retention.
5. Lead Management: Working with company-provided leads to set appointments and present benefit options.
6. Remote Consultations: Conducting virtual meetings to assist clients with their benefit selections.
7. Compliance & Documentation: Ensuring all paperwork and interactions follow company and industry regulations.

Qualifications:

• Previous experience in insurance, customer service, or related HR fields is a plus.
• Ability to build rapport with clients.
• Strong negotiation skills.
• Excellent written and verbal communication skills.
• Ability to prioritize and multitask.