Remote Benefits Representative (Work From Home) Globe Life:Olusegun Organization

Globe Life American Income Division; Cleveland (OH); Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is looking for a Remote Benefits Representative to enhance client relationships and expand their book of business. In this fully remote role, you will educate clients about insurance policies, provide exceptional customer service, and conduct virtual consultations. Your ability to communicate effectively in both French and Spanish will be crucial in serving a diverse clientele. This position offers the opportunity to develop your sales skills while working with a supportive team committed to client satisfaction. If you're passionate about helping others and thrive in a remote environment, this is the perfect opportunity for you.

Qualifications

• Experience in insurance or customer service is a plus.
• Strong negotiation and communication skills are essential.

Responsibilities

• Educate clients on insurance benefits and policies.
• Assist policyholders with claims and inquiries.
• Conduct virtual meetings to help clients with selections.

Skills

Customer Service

Negotiation Skills

Communication Skills

Multitasking

Education

Experience in Insurance or HR Fields

Job description

Remote Benefits Representative

We are seeking a Remote Benefits Representative to join our team! You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via zoom. This position is fully remote!

Bilingual: French and Spanish speakers to better serve our diverse client base.

A Benefits Representative at Globe Life (AIL division) is responsible for:

1. Educating Clients - Explaining insurance benefits and policies to clients, ensuring they understand their coverage options.
2. Customer Service - Assisting policyholders with claims, policy updates, and any questions about their benefits.
3. Sales & Enrollment - Meeting with potential clients, assessing their needs, and enrolling them in suitable insurance plans.
4. Building Relationships - Developing and maintaining relationships with clients to ensure long-term satisfaction and retention.
5. Lead Management - Working with company-provided leads to set up appointments and present benefit options.
6. Remote Consultations - Conducting virtual meetings to assist clients with their benefit selections.
7. Compliance & Documentation - Ensuring all paperwork and client interactions follow company and industry regulations.

Qualifications:

• Previous experience in insurance, customer service, or other related HR fields is a plus
• Ability to build rapport with clients
• Strong negotiation skills
• Excellent written and verbal communication skills
• Ability to prioritize and multitask