Remote Benefits Concierge Pro

Alight Solutions; New Jersey; Hybrid; USD 45,000 - 55,000; Full time

Job summary

Alight Solutions is seeking a Benefit Pro to deliver end-to-end benefits guidance and concierge-style support across medical, retirement, and voluntary programs. You will act as the member's dedicated contact, coordinating with carriers, vendors, and internal teams to ensure accurate enrollments and smooth journey through life events.

The role emphasizes personalized guidance, proactive outreach, and collaborative problem solving in a high-touch, customer-service oriented environment.

Job description

Alight Solutions is seeking a Benefit Pro to deliver end-to-end benefits guidance and concierge-style support across medical, retirement, and voluntary programs. You will act as the member's dedicated contact, coordinating with carriers, vendors, and internal teams to ensure accurate enrollments and smooth journey through life events.

The role emphasizes personalized guidance, proactive outreach, and collaborative problem solving in a high-touch, customer-service oriented environment.