Remote Benefits Call Center Specialist

Conduent; Virginia Beach (VA); Remote; USD 33,000 - 41,000; Full time

Benefits offered by this job

Paid Training

Career Growth Opportunities

Full Benefit Options

Remote work environment

Job summary

Conduent is seeking a Benefits Call Center Representative to support Virginia residents remotely. You will handle a steady inbound call volume, guide participants through medical, dental, vision, and other benefit programs, and navigate systems to explain coverage options.

The role emphasizes clear communication, attention to detail, and a customer-focused mindset. Training is provided, with comprehensive benefits and opportunities for career growth; schedule is Mon-Fri, 8:00 AM - 6:00 PM EST,

Qualifications

• High school diploma or equivalent required.
• Ability to pass a criminal background check.
• Reliable internet connection and ability to run a speed test.

Responsibilities

• Handle inbound calls and provide guidance on health and welfare benefits.
• Explain coverage options and help participants understand resources.
• Navigate multiple systems to research benefits and verify eligibility.

Skills

Strong customer service mindset

Time management

Clear communication

Attention to detail

Education

High School Diploma

Job description

Conduent is seeking a Benefits Call Center Representative to support Virginia residents remotely. You will handle a steady inbound call volume, guide participants through medical, dental, vision, and other benefit programs, and navigate systems to explain coverage options.

The role emphasizes clear communication, attention to detail, and a customer-focused mindset. Training is provided, with comprehensive benefits and opportunities for career growth; schedule is Mon-Fri, 8:00 AM - 6:00 PM EST,