Remote Benefits Advocate - Member Enrollment & Support

Businessolver; Arizona; À distance; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

100% remote work

Home-based training

Résumé du poste

Businessolver is hiring full-time Advocates to support clients by taking calls about employee benefit enrollment. This is a 100% remote role, with 8-hour shifts Mon–Fri CST, starting December 7. Work from your home office and join a team focused on service and accuracy.

You will answer inbound calls, document details, resolve issues, and ensure compliance throughout the processing cycle. Training is provided remotely, and prior benefits or customer service experience is preferred.

Qualifications

• Prior benefit administration, insurance brokerage or insurance provider experience.
• Experience in adjacent employee benefits industries.
• Service Center and/or Customer Service Experience.

Responsabilités

• Answer a broad range of inbound calls in support of clients.
• Respond accurately and document call details.
• Be resourceful and creative in solving problems with teammates.
• Ensure compliance in processing and complete transactions timely.
• Take accountability for the end-to-end process from receipt to resolution.
• Work under general supervision following established procedures.

Connaissances

Benefit administration experience

Insurance industry experience

Customer service experience

Description du poste

Businessolver is hiring full-time Advocates to support clients by taking calls about employee benefit enrollment. This is a 100% remote role, with 8-hour shifts Mon–Fri CST, starting December 7. Work from your home office and join a team focused on service and accuracy.

You will answer inbound calls, document details, resolve issues, and ensure compliance throughout the processing cycle. Training is provided remotely, and prior benefits or customer service experience is preferred.