Remote Benefits Advocate — Inbound Support

Businessolver; Oregon; Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Businessolver is hiring full-time Advocates to support clients by handling inbound calls regarding employee benefits enrollment in a 100% remote environment. You will train remotely and work from your home office, with comprehensive onboarding and ongoing coaching.

The role operates in a 7 AM–7 PM CST window on weekdays and is designed for individuals who thrive in a technology-driven, customer-centric setting. Strong communication and reliability are essential.

Qualifications

• Inbound call center experience preferred or required.
• Must be comfortable with technology.

Responsibilities

• Answer a broad range of inbound calls in support of clients, professionally and positively.
• Respond accurately and document call details.
• Be a resourceful problem solver and collaborate with team to find solutions.
• Ensure compliance in all areas of processing, completing transactions timely and accurately.
• Take accountability for the process from receipt to resolution.
• Work under general supervision following established procedures.

Skills

Customer service

Phone etiquette

Interpersonal skills

Tech-savvy

Job description

Businessolver is hiring full-time Advocates to support clients by handling inbound calls regarding employee benefits enrollment in a 100% remote environment. You will train remotely and work from your home office, with comprehensive onboarding and ongoing coaching.

The role operates in a 7 AM–7 PM CST window on weekdays and is designed for individuals who thrive in a technology-driven, customer-centric setting. Strong communication and reliability are essential.