Remote Benefits Account Manager

Insurance Office Of America; New Braunfels (TX); Remote; USD 70,000 - 90,000; Full time

Job summary

Insurance Office of America (IOA) is seeking an Account Manager – Employee Benefits to oversee client service, renewals, data management, and team leadership within a remote-capable role.

You will manage an assigned book of business, guide Account Coordinators, identify sales opportunities, and ensure compliance with policies while delivering high-value benefits administration for clients.

Qualifications

• 5+ years of industry experience in account management
• Active licensing is required
• Strong customer service and communication skills
• Highly organized with delegation and decision-making abilities

Responsibilities

• Manage an assigned book of business to meet performance requirements.
• Deliver outstanding client service and respond quickly to requests.
• Lead the account team and coordinate tasks of Account Coordinators.
• Identify and act on sales opportunities to grow IOA business.
• Oversee new business setup, data gathering, and onboarding processes.
• Manage renewals with data accuracy and carrier coordination.
• Maintain strong client relationships and advocate for clients.

Skills

Account management

Client service

Leadership

Communication

Attention to detail

Time management

Education

Active licensing

Tools

MS Office

Job description

Insurance Office of America (IOA) is seeking an Account Manager – Employee Benefits to oversee client service, renewals, data management, and team leadership within a remote-capable role.

You will manage an assigned book of business, guide Account Coordinators, identify sales opportunities, and ensure compliance with policies while delivering high-value benefits administration for clients.