Remote Benefits Account Manager

Insurance Office of America; Fort Myers (FL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Bonus potential

Health insurance

401K with employer match

Career growth

Work-life balance

Job summary

Insurance Office of America seeks an Account Manager – Employee Benefits to oversee client services and team leadership. The role focuses on managing an assigned book of business, renewals, data management, and carrier communications.

You will drive client satisfaction, identify cross-sell opportunities, and ensure high-quality service while coordinating daily tasks with the account coordinators and Producers.

Qualifications

• 5+ years of industry experience.
• Active licensing is required.
• Exceptional customer service and communication skills.
• Strong organizational, delegation, and decision-making abilities.
• High accuracy in handling large work volumes.
• Proficiency in MS Office.

Responsibilities

• Manage an assigned book of business and ensure performance targets are met.
• Deliver outstanding client service with proactive communication.
• Lead the account team and direct daily activities of Account Coordinators.
• Identify sales opportunities to grow IOA business.
• Oversee new business setup, renewals, data management, and meetings.
• Build and maintain strong client relationships and advocate for clients.

Skills

Account management

Customer service

Communication

MS Office

Licensing

Leadership

Education

High School Diploma

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America seeks an Account Manager – Employee Benefits to oversee client services and team leadership. The role focuses on managing an assigned book of business, renewals, data management, and carrier communications.

You will drive client satisfaction, identify cross-sell opportunities, and ensure high-quality service while coordinating daily tasks with the account coordinators and Producers.