Remote Employee Benefits Account Manager

Insurance Office of America; Lehigh Acres (FL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth opportunities

Job summary

Insurance Office of America seeks an Account Manager – Employee Benefits to oversee a book of business, lead a small team, and drive client service excellence. The role includes managing renewals, identifying sales opportunities, and coordinating new business setup with carriers and internal teams.

Ideal candidates have 5+ years in benefits/account management, active licensing, and strong communication. A collaborative culture and room for professional growth are offered.

Qualifications

• Minimum 5+ years in benefits/account management or related fields.
• Active insurance license is required.
• Excellent customer service and communication skills.
• Strong organizational, delegation, and decision-making abilities.
• Ability to handle large volumes with high accuracy.

Responsibilities

• Manage an assigned book of business and ensure performance and liability avoidance.
• Deliver outstanding client service, anticipate needs, and respond quickly to requests.
• Lead the account team with a strong work ethic and collaborative approach.
• Direct daily activities of Account Coordinators, assign tasks, and monitor progress.
• Identify and act on sales opportunities to grow IOA business.
• Oversee new business setup, including data gathering, file creation, and notifications.
• Coordinate renewals with clients and carriers, update records, and conduct audits.
• Build and maintain strong client relationships and seek feedback.

Skills

Customer service

Communication

Leadership

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America seeks an Account Manager – Employee Benefits to oversee a book of business, lead a small team, and drive client service excellence. The role includes managing renewals, identifying sales opportunities, and coordinating new business setup with carriers and internal teams.

Ideal candidates have 5+ years in benefits/account management, active licensing, and strong communication. A collaborative culture and room for professional growth are offered.