Remote Employee Benefits Account Manager

Insurance Office of America; Largo (FL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays

Vacation time

Sick time

Professional growth opportunities

Job summary

Insurance Office of America is seeking an Account Manager – Employee Benefits to oversee benefit account management activities under Producer direction. The role emphasizes client service, team leadership, and daily workflow management for Account Coordinators.

The ideal candidate will have 5+ years of industry experience, active licensing, and strong communication and organizational skills to drive renewals, new business setup, and effective client relationships.

Qualifications

• 5+ years of industry experience.
• Required active licensing.
• Exceptional customer service and communication skills.
• Strong organizational, delegation, and decision-making skills.
• High accuracy in handling large work volumes.

Responsibilities

• Manage an assigned book of business and meet performance requirements.
• Deliver outstanding client service and respond quickly to requests.
• Lead the account team and guide daily tasks of Account Coordinators.
• Identify and act on sales opportunities to grow IOA business.
• Oversee new business setup, renewals, data management, and client education.

Skills

Customer service

Communication

Organizational skills

Delegation

Decision making

Attention to detail

Education

High School Diploma

Active professional license

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager – Employee Benefits to oversee benefit account management activities under Producer direction. The role emphasizes client service, team leadership, and daily workflow management for Account Coordinators.

The ideal candidate will have 5+ years of industry experience, active licensing, and strong communication and organizational skills to drive renewals, new business setup, and effective client relationships.