Remote Behavioral Health Wellness Navigator

UnitedHealth Group; Kansas City (MO); Remote; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Job summary

UnitedHealth Group is hiring a Wellness Coordinator to support behavioral health and case management with a focus on identifying gaps in care and coordinating services. The role emphasizes remote work, adherence to privacy standards, and collaboration with clinical teams.

The position requires strong communication, organizational skills, and experience handling sensitive matters. Expect a 40-hour work week across EST/CST time zones with competitive hourly pay.

Qualifications

• High School Diploma or GED required.
• 2+ years of experience in behavioral health and case management.
• 1+ years of computer proficiency experience.
• 1+ years of dual diagnosis experience with mental health and substance use.
• 1+ years of experience handling sensitive issues with members and providers confidentially.

Responsibilities

• Work in an inbound and outbound member queue.
• Document in multiple electronic documentation systems.
• Coordinate information to clinical team partners.
• Contact members to screen for and identify gaps in care.
• Provide network referrals and resources for mental health and substance use treatment.
• Provide administrative support; perform other duties as assigned.

Education

High School Diploma/GED

Tools

Computer proficiency

Job description

UnitedHealth Group is hiring a Wellness Coordinator to support behavioral health and case management with a focus on identifying gaps in care and coordinating services. The role emphasizes remote work, adherence to privacy standards, and collaboration with clinical teams.

The position requires strong communication, organizational skills, and experience handling sensitive matters. Expect a 40-hour work week across EST/CST time zones with competitive hourly pay.