Remote Behavioral Health Care Navigator (KS)

Optum; Overland Park (KS); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Voluntary Benefits

Job summary

UnitedHealth Group seeks a Wellness Coordinator to provide care coordination and administrative support for behavioral health needs. This remote role is based in Kansas with a 40-hour Mon-Fri schedule, 8:00am–5:00pm CST, supporting members and clinical partners.

Responsibilities include screening for care gaps, educating on benefits, coordinating referrals, and maintaining documentation across systems. Strong communication and confidentiality are essential for success.

Qualifications

• High School Diploma required.
• 1+ years of managed care experience.
• Proficiency with Microsoft Office and Adobe applications.
• Experience handling sensitive information with confidentiality.

Responsibilities

• Work in an inbound and outbound member queue.
• Document in multiple electronic documentation systems.
• Coordinate information with clinical team partners.
• Provide behavioral health benefit education.
• Contact members to screen for gaps in care.
• Provide network referrals and community resources for treatment access.
• Provide administrative support.
• Use Microsoft Office and Adobe applications daily.
• Perform other duties as assigned.

Skills

Strong communication

Customer service

Teamwork

Adaptability

Education

High School Diploma

Tools

Microsoft Office

Adobe

Job description

UnitedHealth Group seeks a Wellness Coordinator to provide care coordination and administrative support for behavioral health needs. This remote role is based in Kansas with a 40-hour Mon-Fri schedule, 8:00am–5:00pm CST, supporting members and clinical partners.

Responsibilities include screening for care gaps, educating on benefits, coordinating referrals, and maintaining documentation across systems. Strong communication and confidentiality are essential for success.