Remote Behavioral Health Case Manager – Integrated Care

Independence Blue Cross; Pennsylvania; Remote; USD 65,000 - 95,000; Full time

Job summary

Independence Blue Cross seeks a Behavioral Health Case Manager to serve as a primary clinical resource for members with behavioral-health needs. You will engage members telephonically, develop person-centered care plans, and coordinate with health care teams to deliver high-quality, cost-effective services.

The role emphasizes motivational interviewing, navigating social determinants of health, and independent critical thinking to resolve complex behavioral health issues in a fully remote

Qualifications

• Active PA Registered Nurse license required.
• LCSW, LSW or LPC licensure required.
• BCBA certification preferred.
• 3–5 years post-licensure experience in an integrated care, hospital or health care setting.

Responsibilities

• Telephonically engages members to identify barriers to care related to Social Determinants of Health.
• Develops care plans with members based on identified strengths and needs.
• Coordinates with health care teams to advocate for high-quality, cost-effective services.

Skills

Motivational Interviewing

Social Determinants of Health

Critical thinking

Telephonic/virtual engagement

Microsoft Office

Customer service

Team collaboration

Education

PA Registered Nurse license

LCSW/LSW/LPC certification

BCBA certification (preferred)

Job description

Independence Blue Cross seeks a Behavioral Health Case Manager to serve as a primary clinical resource for members with behavioral-health needs. You will engage members telephonically, develop person-centered care plans, and coordinate with health care teams to deliver high-quality, cost-effective services.

The role emphasizes motivational interviewing, navigating social determinants of health, and independent critical thinking to resolve complex behavioral health issues in a fully remote