Remote Bilingual Behavioral Health Case Manager (Licensed)

Istss; Kentucky; On-site; USD 54,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefits

Remote work

Flexible schedule

Job summary

CVS Health is seeking a licensed bilingual Behavioral Health Case Manager to remotely support Medicare members from home. This full-time role emphasizes crisis intervention, motivational interviewing, and comprehensive care planning, with a focus on delivering high-quality behavioral health services via telehealth.

You’ll work in a fully remote environment nationwide, Monday–Friday business hours, with no nights, weekends, holidays, or on-call duties.

Qualifications

• Active, unrestricted behavioral health license in your state of residence (LCSW, LPC, LMFT, LPCC, LISW, LSW, or equivalent).
• Master's Degree in Social Work or Counseling.
• 3+ years of recent direct clinical behavioral health experience.
• Experience with crisis intervention and motivational interviewing.
• Bilingual in Spanish and English - read, write, and speak fluently.
• Strong assessment, care planning, and member engagement skills.
• Ability to work independently in a telephonic, computer-based environment.
• High-speed residential internet (minimum 25 Mbps download / 3 Mbps upload).

Responsibilities

• Provide telephonic case management for Medicare members with behavioral health needs.
• Complete comprehensive assessments and develop individualized care plans.
• Utilize Motivational Interviewing techniques to engage members and support positive health outcomes.
• Coordinate care with providers, health plan partners, and community-based resources.
• Assist members in accessing behavioral health, social, and community support services.
• Provide behavioral health consultation and collaboration across internal teams.
• Participate in clinical treatment rounds and interdisciplinary care discussions.
• Contribute innovative ideas to support program development and continuous improvement.
• Maintain accurate documentation within clinical systems.

Skills

Bilingual Spanish/English

Telephonic case management

Crisis intervention

Motivational interviewing

Independent work

Education

Master's Degree in Social Work or Counseling

Job description

CVS Health is seeking a licensed bilingual Behavioral Health Case Manager to remotely support Medicare members from home. This full-time role emphasizes crisis intervention, motivational interviewing, and comprehensive care planning, with a focus on delivering high-quality behavioral health services via telehealth.

You’ll work in a fully remote environment nationwide, Monday–Friday business hours, with no nights, weekends, holidays, or on-call duties.