Remote Behavioral Health Admissions Specialist

Acadia Healthcare; United States; On-site; USD 42,000 - 65,000; Full time

Job summary

Acadia Healthcare is seeking a remote Admissions Services Specialist to support our Acute Behavioral Health Facilities from coast to coast. This 100% remote position handles referrals, benefit verification, prior authorizations, and admission coordination for facilities nationwide.

You will document calls in Salesforce, monitor referrals, and respond to inquiries within policy timeframes, collaborating with clinical staff to ensure appropriate bed availability and admission decisions.

Qualifications

• Bachelor’s or Master’s degree in Behavioral Science or related field.
• Knowledge of admission/referral processes and tools.
• Familiarity with behavioral health issues and services.

Responsibilities

• Manage Referral Management Portals.
• Monitor all faxed referrals.
• Monitor all webforms and call center handoffs/rollover referrals.
• Utilize admissions criteria to process intake referrals.
• Respond to inquiries about facilities within policy timeframes.
• Document calls in Salesforce and follow up.
• Complete Prior Authorization.
• Pre-Admit patients in billing system.
• Coordinate bed availability with local admissions.
• Facilitate intake, admissions, and utilization review processes.
• Perform insurance benefit verifications and share with staff.
• Collaborate with medical/psychiatric personnel on referrals.

Skills

Communication

Patient admissions knowledge

CRM knowledge

Education

Bachelor’s or Master’s in Behavioral Science or related field (e.g., Social Work, Nursing)

Tools

Salesforce

Concur

MS Office

Job description

Acadia Healthcare is seeking a remote Admissions Services Specialist to support our Acute Behavioral Health Facilities from coast to coast. This 100% remote position handles referrals, benefit verification, prior authorizations, and admission coordination for facilities nationwide.

You will document calls in Salesforce, monitor referrals, and respond to inquiries within policy timeframes, collaborating with clinical staff to ensure appropriate bed availability and admission decisions.