Patient Access & Admissions Specialist

Acadia Healthcare; New Baltimore (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Acadia Healthcare is seeking a dedicated admissions professional to manage the intake and registration of patients, ensuring smooth communication between the facility, referrals, and families. The role involves greeting patients, validating admission criteria, and coordinating assessments and transportation.

Responsibilities include data entry, answering inquiries, and collaborating with the Admission Counselor to ensure timely completion of admissions while maintaining a compassionate,

Qualifications

• Bachelor’s degree is required.
• One or more years’ experience in healthcare admissions required (preferably in mental health or substance abuse).
• CPR and de-escalation/restraint certification required; first aid may be required; certifications like CAC/CCDC/CEAP preferred.

Responsibilities

• Greet and search new patients and those transporting patients upon arrival.
• Review admissions against criteria in coordination with Admission Counselor.
• Schedule assessments of voluntary patients.
• Respond promptly to inquiry calls.
• Perform clerical duties such as data entry and answering phones.
• Coordinate with referral sources and transportation arrangements.
• Assist patients and families in seeking treatment and in the admission process.

Skills

Customer service

Communication

Data entry

Education

Bachelor's degree

Job description

Acadia Healthcare is seeking a dedicated admissions professional to manage the intake and registration of patients, ensuring smooth communication between the facility, referrals, and families. The role involves greeting patients, validating admission criteria, and coordinating assessments and transportation.

Responsibilities include data entry, answering inquiries, and collaborating with the Admission Counselor to ensure timely completion of admissions while maintaining a compassionate,