Remote Admissions Navigator - Behavioral Health

Sandstone Care; Denver (CO); Hybrid; USD 34,440 - 39,950; Full time

Benefits offered by this job

Competitive compensation and total rewards package

Flexible PTO

Health insurance with multiple options

Employee Assistance Program

Collaborative work environment

Job summary

A leading behavioral health service provider is seeking an Admissions Coordinator to assist individuals and families in navigating the admissions process. This remote or hybrid position requires high-level communication skills, behavioral health expertise, and a data-driven approach to ensure client advocacy in a fast-paced environment. Eligible candidates must possess 3+ years of experience in behavioral health admissions and be proficient in CRM systems. Join a supportive community dedicated to providing quality care.

Qualifications

• 3+ years of experience in behavioral health admissions (inpatient, residential, PHP, IOP preferred).
• Strong call center, client engagement, or healthcare sales experience.
• Experience meeting and exceeding monthly KPIs in a fast-paced admissions environment.

Responsibilities

• Serve as the first point of contact for individuals and families seeking care.
• Build rapport, assess needs, and provide expert guidance through the admissions journey.
• Verify insurance benefits, coordinate payment plans, and explain financial options to clients.

Skills

High-level communication

Behavioral health expertise

Data-driven approach

Client engagement

Objection-handling

Relationship-building

CRM proficiency

Typing speed of 50+ WPM

Education

Bachelor's degree in marketing and/or behavioral health science

Tools

Salesforce

Job description

A leading behavioral health service provider is seeking an Admissions Coordinator to assist individuals and families in navigating the admissions process. This remote or hybrid position requires high-level communication skills, behavioral health expertise, and a data-driven approach to ensure client advocacy in a fast-paced environment. Eligible candidates must possess 3+ years of experience in behavioral health admissions and be proficient in CRM systems. Join a supportive community dedicated to providing quality care.