Remote BDC Specialist – Customer Experience Center

Kia of Grand Island; South Carolina; Remote; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

401K

Flex Benefits

Short/Long Term Disability Insurance

Employee Discounts

No Sundays

Paid Vacations

Job summary

Anderson Auto Group is seeking a customer-focused team member to staff remotely in our Customer Experience Center. You will handle inbound service calls, schedule appointments, and support service departments while representing the brand with professionalism.

The role requires strong communication skills, proficiency with Office 365, scheduling software, and MS Teams. A clean driver’s license and ability to work from a quiet, secure home workspace are essential.

Qualifications

• Clear verbal and written communication skills required.

Responsibilities

• Assist inbound service customers scheduling appointments via phone, text, chat, and email.
• Maintain professional virtual presence as the face of the brand.
• Use scheduling software and Microsoft Teams for training and coordination.
• Meet or exceed sales quotas and closing percentages.

Skills

Verbal communication

Written communication

Microsoft Word

Excel

Outlook

MS Teams

Time management

Self-motivation

Sales quotas

Tools

Office 365

Microsoft Teams

Scheduling Software

Job description

Anderson Auto Group is seeking a customer-focused team member to staff remotely in our Customer Experience Center. You will handle inbound service calls, schedule appointments, and support service departments while representing the brand with professionalism.

The role requires strong communication skills, proficiency with Office 365, scheduling software, and MS Teams. A clean driver’s license and ability to work from a quiet, secure home workspace are essential.