Remote Banking Customer Support Specialist - Seasonal

Unifin, Inc; Oregon; Hybrid; USD 19,000 - 25,000; Part time

Benefits offered by this job

None

Job summary

Unifin, Inc is seeking a Banking Customer Service Representative for a seasonal role in the United States. The job involves handling inbound calls, resolving inquiries and complaints in a financial services environment, and delivering empathetic, accurate support across multiple channels.

The ideal candidate has at least 1 year of BPO experience, strong communication skills, and fluency in English and Spanish.

Qualifications

• At least 1 year of BPO experience.
• Strong communication and problem-solving skills.
• Fluency in English and Spanish is required.

Responsibilities

• Handle inbound calls from customers in a financial/bank services setting.
• Resolve inquiries and complaints with a positive, empathetic approach.
• Provide accurate information and solutions through multiple channels (phone, email, chat).
• Escalate complex issues to supervisor when necessary and follow up until resolved.
• Maintain professional attitude and ensure customer satisfaction throughout interactions.

Skills

BPO experience

Customer service

Bilingual English/Spanish

Education

High School Diploma

Job description

Unifin, Inc is seeking a Banking Customer Service Representative for a seasonal role in the United States. The job involves handling inbound calls, resolving inquiries and complaints in a financial services environment, and delivering empathetic, accurate support across multiple channels.

The ideal candidate has at least 1 year of BPO experience, strong communication skills, and fluency in English and Spanish.