Remote Banking Concierge - Customer Experience & Growth

Huntington National Bank; Kenosha (WI); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and recommending deposit and other products, while processing transactions accurately and maintaining daily balances with exemplary service.

The role emphasizes selling capabilities, financial education, and adherence to bank policies, with a flexible work approach described for office

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor’s Degree.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other areas of the bank to deepen relationships.

Skills

Customer service

Sales skills

Communication

Technology literacy

Education

Bachelor's degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and recommending deposit and other products, while processing transactions accurately and maintaining daily balances with exemplary service.

The role emphasizes selling capabilities, financial education, and adherence to bank policies, with a flexible work approach described for office