Remote Bank Customer Experience Associate

MCI Careers; Garden City (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Career Growth

Paid Training

Casual Dress Code

Job summary

MCI Careers is looking for a Bank Customer Service Representative in Garden City, Georgia. This role involves providing vital support to clients in a fast-paced call center environment. The ideal candidate should have a high school diploma and 1-2 years of customer service experience, preferably in banking, and possess strong communication and numeracy skills. MCI offers benefits such as paid time off, health coverage, and opportunities for career growth.

Qualifications

• 1–2 years of customer service experience, preferably in banking.
• Willingness to work evening or extended hours.

Responsibilities

• Respond promptly to customer calls and online inquiries.
• Investigate and resolve account-related issues.
• Provide guidance on banking products and services.
• Accurately document all customer interactions.

Skills

Strong numeracy skills

Strong communication skills

Education

High School Diploma/GED

Job description

MCI Careers is looking for a Bank Customer Service Representative in Garden City, Georgia. This role involves providing vital support to clients in a fast-paced call center environment. The ideal candidate should have a high school diploma and 1-2 years of customer service experience, preferably in banking, and possess strong communication and numeracy skills. MCI offers benefits such as paid time off, health coverage, and opportunities for career growth.