Remote Bank Customer Support Specialist (Evening)

MCI; Savannah (GA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Paid Training

Career Growth

Job summary

MCI Careers is seeking a Bank Customer Service Representative for a remote call center role to assist customers during evening hours. Responsibilities include handling banking inquiries, resolving account issues, and providing guidance on products. Ideal candidates should have a High School diploma, 1-2 years of customer service experience, strong numeracy, and communication skills. MCI offers competitive compensation, benefits like PTO, health coverage, retirement savings, and opportunities for career growth.

Qualifications

• 1-2 years of customer service experience (banking preferred).
• Availability for evening or extended hours.

Responsibilities

• Respond promptly to customer calls and online inquiries.
• Investigate and resolve account-related issues.
• Provide guidance on banking products and services.
• Accurately document all customer interactions.

Skills

Strong numeracy skills

Strong communication skills

Education

High School Diploma/GED

Job description

MCI Careers is seeking a Bank Customer Service Representative for a remote call center role to assist customers during evening hours. Responsibilities include handling banking inquiries, resolving account issues, and providing guidance on products. Ideal candidates should have a High School diploma, 1-2 years of customer service experience, strong numeracy, and communication skills. MCI offers competitive compensation, benefits like PTO, health coverage, retirement savings, and opportunities for career growth.