Remote Bank Call Center Specialist (Evening/Mid-Shift)

MCI; Garden City (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Paid Training

Career Growth

Casual Dress Code

Job summary

MCI is seeking a skilled and customer-focused Bank Call Center Representative to join our team in Savannah, GA. This remote role involves handling a variety of banking inquiries during mid-shift hours, ensuring customers receive timely and secure service.

The ideal candidate will have a High School Diploma/GED and 1–2 years of customer service experience, preferably in banking. Our commitment to employee development includes comprehensive benefits and growth opportunities.

Qualifications

• 1–2 years of customer service experience, preferably in banking.
• Strong numeracy and communication skills.
• Availability for evening or extended hours.

Responsibilities

• Respond promptly to customer calls and online inquiries.
• Investigate and resolve account-related issues.
• Provide guidance on banking products and services.
• Accurately document all customer interactions.

Skills

Strong numeracy skills

Communication skills

Customer service experience

Education

High School Diploma/GED

Job description

MCI is seeking a skilled and customer-focused Bank Call Center Representative to join our team in Savannah, GA. This remote role involves handling a variety of banking inquiries during mid-shift hours, ensuring customers receive timely and secure service.

The ideal candidate will have a High School Diploma/GED and 1–2 years of customer service experience, preferably in banking. Our commitment to employee development includes comprehensive benefits and growth opportunities.