Call Center Specialist — Flexible Scheduling & Benefits

MCI; Savannah (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Paid Training

Casual Dress Code

Job summary

MCI is looking for dependable, customer-focused Call Center Representatives in Savannah, GA. This entry-level role involves managing inbound and outbound calls, providing customer service and technical support, along with sales interactions. Ideal candidates are motivated with strong communication skills.

The position offers flexible scheduling with world-class training and numerous benefits including health coverage and career growth opportunities.

Qualifications

• Must be 18 years or older.
• Strong verbal, written, and organizational communication skills.
• Capable of troubleshooting and resolving customer issues.

Responsibilities

• Handle inbound and outbound calls providing customer service.
• Research internal systems to locate missing information.
• Accurately document customer interactions.

Skills

Customer-oriented

Time management

Conflict resolution

Technical support

Problem-solving

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Windows operating systems

Job description

MCI is looking for dependable, customer-focused Call Center Representatives in Savannah, GA. This entry-level role involves managing inbound and outbound calls, providing customer service and technical support, along with sales interactions. Ideal candidates are motivated with strong communication skills.

The position offers flexible scheduling with world-class training and numerous benefits including health coverage and career growth opportunities.