Remote B2B Customer Support Specialist

Fortune Brands Innovations, Inc.; United States; Remote; USD 35,000 - 42,000; Full time

Benefits offered by this job

Health plans

401(k)

Flexible time off

Job summary

Fortune Brands Innovations seeks a Customer Service Representative to provide high-quality B2B customer care remotely. You will handle large volumes of orders, respond to inquiries, and collaborate with internal teams to resolve issues.

The role requires excellent communication skills, proficiency with Microsoft Office tools, and a customer-first mindset. Regular hours are Monday–Friday, 8am–5pm, in a fast-paced environment with comprehensive benefits.

Qualifications

• Minimum 2 years of customer service experience.
• Proficiency in Excel, Word, and PowerPoint.
• Strong communication and problem-solving skills.

Responsibilities

• Validate high volumes of sales orders and manage modifications.
• Respond to customer inquiries on order status, inventory, pricing, and accounts.
• Collaborate with cross-functional teams to resolve issues.

Skills

Customer service

Communication

Problem-solving

Tools

Excel

Word

PowerPoint

Job description

Fortune Brands Innovations seeks a Customer Service Representative to provide high-quality B2B customer care remotely. You will handle large volumes of orders, respond to inquiries, and collaborate with internal teams to resolve issues.

The role requires excellent communication skills, proficiency with Microsoft Office tools, and a customer-first mindset. Regular hours are Monday–Friday, 8am–5pm, in a fast-paced environment with comprehensive benefits.