Remote B2B Support Pro - Workplace Solutions

Breakout Tools; Los Angeles (CA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

100% Remote Work

Fast-Paced Startup Environment

Skill-Based Hiring Process

Opportunity for Impact

Job summary

A dynamic health technology company is seeking a B2B Support Specialist. In this remote role, you will provide crucial support to workplace clients, resolving their inquiries via voice and email. Key responsibilities include maintaining accurate documentation and collaborating with internal teams. No specific degree is required, but a strong customer-centric mindset, communication skills, and proactive problem-solving are essential. If you're passionate about customer service and enjoy helping businesses succeed, we want to hear from you!

Qualifications

• No specific degree required; focus on problem-solving ability.
• Open to candidates of all experience levels.

Responsibilities

• Provide fast, accurate support across voice and email.
• Troubleshoot client issues in real-time.
• Maintain accurate documentation and log notes.
• Collaborate with other teams to resolve customer issues.

Skills

Customer-Centric Mindset

Strong Communication Skills

Proactive Problem-Solving

High Accountability

Tools

Zendesk

Job description

A dynamic health technology company is seeking a B2B Support Specialist. In this remote role, you will provide crucial support to workplace clients, resolving their inquiries via voice and email. Key responsibilities include maintaining accurate documentation and collaborating with internal teams. No specific degree is required, but a strong customer-centric mindset, communication skills, and proactive problem-solving are essential. If you're passionate about customer service and enjoy helping businesses succeed, we want to hear from you!