Remote Automotive Support Specialist - Growth & Training

Concentrix; Madison (WI); Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

DailyPay enrollment

Paid training

Referral bonuses

Health & wellness programs

Mentorship programs

Remote work convenience

Diversity & inclusion programs

Job summary

Concentrix seeks a remote Automotive Customer Support Specialist to assist customers for a world‑famous brand. Work-from-home with training and ongoing support, contributing to a culture that values its people.

The role requires a high school diploma or GED, 1–2 years of automotive parts experience, and strong multitasking ability. You must reside in the United States with a valid address.

Qualifications

• High school diploma or GED required.
• 1–2 years of Automotive Parts Counter experience.
• Proficiency in fast-paced multitasking.
• Automotive parts training or certification a plus.
• PC/Keyboarding skills including Word and Excel.
• Must reside in the United States with a valid US address.

Responsibilities

• Use client systems to investigate customer part inquiries.
• Provide verification and/or recommendations on correct auto parts requirements.
• Adapt responses to individual customers as needed.
• Maintain database case notes on all interactions.
• Research relevant materials to stay current in programs.
• Deliver expert customer experiences with a smile.

Skills

High school diploma or GED

Automotive Parts Counter experience

Multitasking

Automotive parts training/cert.

PC/Keyboarding (Word, Excel)

US residency with valid address

Education

High school diploma or GED

Job description

Concentrix seeks a remote Automotive Customer Support Specialist to assist customers for a world‑famous brand. Work-from-home with training and ongoing support, contributing to a culture that values its people.

The role requires a high school diploma or GED, 1–2 years of automotive parts experience, and strong multitasking ability. You must reside in the United States with a valid address.