Remote Automotive Parts Support Specialist

Concentrix; Montpelier (VT); Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

Paid training

Daily Pay option

Paid time off

Job summary

Concentrix is hiring a remote Automotive Customer Support Specialist based in the United States. You will assist customers with automotive parts inquiries, verify requirements, and maintain case notes while delivering excellent service from home.

The role emphasizes adaptability, multitasking, and ongoing learning within a supportive, award-winning culture. Training is provided, with performance-based incentives and comprehensive benefits.

Qualifications

• High school diploma or GED equivalent required.
• Proficiency in fast-paced multitasking.
• Experience with automotive parts is preferred but not required.

Responsibilities

• Use client systems to assist customers with automotive parts inquiries.
• Verify and recommend correct auto parts requirements.
• Adapt responses to individual customer needs to achieve success.
• Maintain detailed case notes in the database.
• Research relevant materials to stay current on programs.
• Deliver expert customer experiences with a positive attitude.

Skills

Multitasking

Customer service

Communication

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Job description

Concentrix is hiring a remote Automotive Customer Support Specialist based in the United States. You will assist customers with automotive parts inquiries, verify requirements, and maintain case notes while delivering excellent service from home.

The role emphasizes adaptability, multitasking, and ongoing learning within a supportive, award-winning culture. Training is provided, with performance-based incentives and comprehensive benefits.